Shipping Policy
NEWESSENTIALSUSA is dedicated to ensuring efficient order fulfillment and secure international delivery for all customers.
1. Shipping Coverage & Cost
Orders valued above $119 qualify for free international delivery to most countries worldwide. Shipping fees, where applicable, are clearly displayed at checkout.
2. Processing & Transit Time
Orders are typically prepared for dispatch within 7 business days. Transit times vary by region, with standard international delivery generally ranging between 8 and 25 business days.
Delivery schedules may be influenced by customs inspections, carrier capacity, or regional regulations.
3. Order Tracking Information
Once shipped, customers will receive a notification email with tracking information. Shipment progress can be followed using the carrier’s tracking system or global tracking tools.
4. Undelivered or Delayed Packages
If delivery confirmation is received but the parcel cannot be located, we recommend checking secure delivery areas and with local contacts. Further assistance is available by contacting service@newessentialsusa.shop.
5. Order Modifications
Changes to delivery addresses or order details must be requested immediately after purchase. Requests submitted after processing may not be accepted.
6. Customs Clearance Policy
All shipments are dispatched with duties included. If unexpected import fees occur, please retain the customs notice and contact our support team for resolution.
7. Contact & Support
For questions related to shipping status, delivery issues, or order handling, please contact us through service@newessentialsusa.shop. We are committed to supporting a reliable delivery experience.